Don't Rush Software Selection - Consider Needs and Vendors
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The document discusses best practices for selecting new software. It advises organizations to carefully consider their specific problems and needs before looking at potential solutions ("shiny objects"). When evaluating vendors, the document recommends creating a thorough request for proposal, verifying vendor claims, speaking to existing customers, and ensuring a good "chemistry" and long-term fit between the organization's ongoing needs and the vendor's support. The key is to select software thoughtfully to solve real problems rather than being enticed by flashy options.
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- 1. 11 Canal Center Plaza, Alexandria, VA 22314 T 800.663.7138 F 703.684.5189 www.robbinsgioia.com Just Pick aVendor and Go! Oh, No! Sandy Sears 04/20/2016
- 2. Confidential and Proprietary ©2015 Robbins-Gioia, LLC • New Software – Why? • What is Your Problem? • Shiny Objects (in the Show Room) • What Do You Really Need? • Finding a Vendor • Don’t Be Afraid to Make Them Sweat! • Think About the Long Term Agenda 2
- 3. Confidential and Proprietary ©2015 Robbins-Gioia, LLC You NEED new software 3 • It’s old • It’s slow • It’s annoying to use • There is really cool stuff available now • . . . www.flickr.com
- 4. Confidential and Proprietary ©2015 Robbins-Gioia, LLC Which Comes First? 4 jinavie.tumblr.com
- 5. Confidential and Proprietary ©2015 Robbins-Gioia, LLC What Problem(s) AreYouTrying to Solve? 5 “We cannot solve our problems with the same thinking we used when we created them.” Iota.alpha.deviantart.com
- 6. Confidential and Proprietary ©2015 Robbins-Gioia, LLC Off to the Showroom! 6 www.clutchd.com
- 7. Confidential and Proprietary ©2015 Robbins-Gioia, LLC NO! Wait! 7 commons.wikimedia.org
- 8. Confidential and Proprietary ©2015 Robbins-Gioia, LLC What DoYou Really Need? 8 www.automoblog.com carscoopblog.com
- 9. Confidential and Proprietary ©2015 Robbins-Gioia, LLC What is Mandatory, Optional, Nice-to-Have? 9 danielkrull.deviantart.com www.automoblog.net commons.wikimedia.org
- 10. Confidential and Proprietary ©2015 Robbins-Gioia, LLC WhatVendors Might MeetYour Needs? 10
- 11. Confidential and Proprietary ©2015 Robbins-Gioia, LLC Never Underestimate the Impact of “Chemistry” with YourVendor 11 toughtbubble.blogspot.com
- 12. Confidential and Proprietary ©2015 Robbins-Gioia, LLC PretendYou Are From Missouri! 12 www.edgaged.net • Create a thorough RFP (request for proposal) • Scrutinize RFP responses • Trust, but verify! • Don’t hesitate to insist on a scripted demo • Speak with (and, if possible, visit) existing customers • The lowest price might not be the best deal
- 13. Confidential and Proprietary ©2015 Robbins-Gioia, LLC Be Aware ofYour “After Market” Needs 13
- 14. Confidential and Proprietary ©2015 Robbins-Gioia, LLC The Moral of the Story 14
- 15. Confidential and Proprietary ©2015 Robbins-Gioia, LLC15 Thank you!