The same algorithms serious social media marketers use to determine and sway consumer sentiment can easily be turned inward.
Sentiment Analysis Can Do More than Prevent Fraud and Turnover
It can signal ways to boost morale.
January 05, 2016
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HBR Learning
HBR Learning
Digital Intelligence Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Digital Intelligence . Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Excel in a world that's being continually transformed by technology.