Favourite UK city
Winner Newcastle upon Tyne
Second Bath
Third Edinburgh
Overseas city
Winner Venice
Second Tokyo
Third Singapore
European country
Winner Iceland
Second Malta
Third Czech Republic
Long-haul country
Winner Japan
Second Botswana
Third New Zealand
UK hotel
Winner YHA
Second Marriott
Third Radisson
Overseas hotel
Winner Shangri-La
Second Marriott
Third Intercontinental
Booking online
Winner Inside Japan
Second Rainbow Tours
Third Inntravel
Travel agent
Joint winners
Journey à la Carte
Worldwide Escapes
Dive Worldwide
Large tour operator
Winner HF Holidays
Second Riviera Travel
Third Thomson
Small tour operator
Joint winners
Inside Japan Tours
McKinlay Kidd
Audley Travel
Large short-break operator
Winner HF Holidays
Second Riviera Travel
Third First Choice
Small short-break operator
Winner Fleewinter
Second Inntravel
Third McKinlay Kidd
Ski holiday provider
Winner Peak Retreats
Second Le Ski
Third Inntravel
Train company
Winner Eurostar
Second Chiltern Railways
Third Eurotunnel
Cruise line
Joint winners
Riviera
Star Clippers
Disney Cruise Line
Economy-class airline
Winner Singapore Airlines
Second Emirates
Third KLM
Business-class airline
Winner Air New Zealand
Second Singapore Airlines
Third Virgin Airlines
Ferry company
Winner Caledonian Macbrayne
Second Isle of Man Steam Packet Company
Third Brittany Ferries
Ethical award
Mark Butcher, who runs Imvelo Safari Lodges in Zimbabwe, which employs over 100 local people – many of them ex-poachers.
The winner of the Ethical award was chosen by the Guardian Travel editorial team
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